Luelle Pease
Summary
Operations and administrative leader with 5+ years directing systems, teams, and processes across hospitality, retail, and arts organizations. Proven ability to rebuild operational workflows, manage vendor and partner relationships, oversee compliance, and lead cross-functional teams of 15+. Seeking a managerial role focused on administrative oversight and systems improvement.
Experience
General Manager — Operations, Catering & Events
Chapman's Brewing Co.
- Sole accountable owner for full taproom operations, directly managing a team of 15+ across three functional areas.
- Rebuilt end-to-end ops—staff scheduling, inventory control, financial reporting—and held full health and alcohol compliance.
- Migrated scheduling and inventory onto 7shifts and Toast POS, cutting admin time and eliminating out-of-stock incidents.
- Planned and executed 50+ catering and private events end-to-end; coordinated kitchen, bar, and service teams on time and budget.
- Launched a monthly rotating artist marketplace; managed 15+ local artists, driving incremental revenue through community partnerships.
- Led performance feedback, coaching, and onboarding for new hires across POS, service standards, and event protocols.
Shift Lead / Bar Lead
Three Rivers Distilling Co.
- Supervised floor and bar operations; oversaw staff performance, opening/closing procedures, and shift-level service consistency.
- Managed bar program inventory tracking, recipe documentation, and cocktail consistency; trained new staff on procedures and product knowledge.
- Resolved escalated customer concerns to sustain positive guest experiences.
General Manager
Roy G. Biv Creative Space Art Studio
- Managed day-to-day operations of a community arts organization including programming, scheduling, community outreach, and team coordination.
- Built and maintained partnerships with 15+ local artists, schools, and community groups; expanded organizational visibility and engagement.
- Developed and coordinated workshops, classes, and exhibitions, including registration, materials procurement, vendor relationships, and event logistics.
Supplemental Instruction Leader
Ivy Tech Community College
- Collaborated with faculty across multiple disciplines to align group tutoring support with course learning objectives.
- Facilitated group sessions and designed hands-on study activities tailored to diverse learning styles; supported student success and retention.
Additional Experience
Mad Anthony's Brewery, Red Robin, Dynamite Garage, Bob Evans